Support

We don't disappear once it's live

Software and websites are never really “finished” — they need looking after, and they need to keep up as your business changes. Alongside building new software, we quietly keep a lot of clients' day-to-day running smoothly.

What we help with

The work that keeps everything running

Keeping things running.

Updates, backups, security patches and quietly fixing things before they become a problem.

Making it better.

New features and refinements as your needs grow and your business changes.

Websites.

Content changes, design tidy-ups and general upkeep so your site stays current.

Booking systems.

Kept running smoothly and adjusted as your rules, pricing or availability change.

A named person to call.

Whenever something needs sorting and you're not sure who to ask — we're the people you call.

Two kinds of support

Whether we built it or not

For existing clients

Nothing changes.

Same team, same people, still here when you need us. The name on the door is new — the relationship isn't.

New here?

Looking for someone reliable to take it on?

Got a website or system you depend on, but no one steady looking after it — maybe the person who built it moved on? We'll happily take it on, whether we built it or not. We'll learn how it works and become the people you call.

Let's talk

Need a hand with something you already have?

Tell us what you're relying on and what's going wrong — we'll let you know honestly how we can help look after it.

hello@smithies.studio · United Kingdom